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Finally a Program That Really Works - in the Real World
The Pathway to REAL Retention is drawn from real world experience of over 55,000 hours of training, 1,300 hours of coaching supervision of 750 leaders from 75 companies, backed by research from Gallup and Bersin by Deloitte.
The entire program has been edited and refined over time to deliver only the knowledge and practices that matter. Our approach is to focus on what you need to know, do, and measure to navigate the narrow pathway to REAL Retention.
Building from the results of our Voluntary Turnover RISK Assessment, you will know the exact policies, processes, and practices that you need to change. Nothing will be outside your control; everything will be within your capabilities.
You will be focusing on and changing key factors that will enable you to achieve a competitive advantage in your marketplace. Your new capabilities will also enable you to initiate a continuous improvement effort to maintain that advantage.
The Four Milestones That Mark the Course of REAL Retention
Refocusing the Bottom Line
Companies need to refocus their concept of "bottom line" squarely toward creating customer VALUE first and foremost. So although leadership may say that's the focus, most organizations are woefully under-equipped to empower their employees to actually implement it in a way that facilitates ownership and engagement.
Top down management and communication models are just not working anymore, especially with the influx of millennial talent who simply won't tolerate 'command and control'. Innovative companies flatten hierarchy and make TEAMS the basic organizational building blocks - we'll show you how.
67% of managers are considered 'weak' because most organizations promote but don't train. We help you equip managers to be TEAM LEADERS who facilitate work and empower team members. We've found it is the quickest and surest path to creating engaged employees.
Aligning The 3Ps
No change is sustainable without a long term infrastructure to support it. That's why we help companies bring policies, processes, and practices into ALIGNMENT with the social norms of a collaborative organizational culture so that engaged employees...becomes the norm.
gave our staff the skills they need
We have been looking for training that would give our staff the skills they need to empower their own personal and professional growth. It was quickly evident to me that their model was the tool we could use to insure our staff would sustain this commitment to personal and professional development.
One of the best things I could've done for my business.
Taking the Conversational Management Training was one of the best things I could've done for my business. I was beyond impressed by the amount of knowledge and information that was shared. The trainers displayed a high level of knowledge and great communication skills! They did a great job of helping us learn how to properly coach our clients toward reaching their goals. I have nothing but good things to say about Real Retention!
better engaged managers
The training and services we received were effective for me, my managers; helping them to improve their relationships with their direct reports. We’re seeing more and better engaged managers; managers that are more comfortable in their own skin, and managers with a much higher capacity.”
This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM